Privacy Policy Overview
We take your privacy seriously and follow Australian privacy laws. This policy explains what information we collect and how we use it.
What we collect
We collect only necessary information to deliver analytics services and communicate with you.
- Contact data such as name, email, and phone for communication purposes.
- Usage data including site visits and interactions for improvement analysis.
- Technical info like browser and device type collected for security and support.
- Any details you choose to share via contact or feedback forms.
How we use data
Your information is used solely to provide analytics and maintain quality service.
- Contact you regarding service inquiries and requests.
- Customise analytics reports for better relevance.
- Improve the website and protect system security.
- Meet legal requirements and industry standards.
Legal basis for processing
We process personal data following Australian law and with your consent.
Processing is based on legitimate business interest and your permission, ensuring transparency and lawful handling.
When we share
We limit sharing to essential situations supporting service delivery.
- With trusted partners who provide technical or analytics support, under confidentiality.
- With regulatory bodies if legally required or for compliance.
- For business transfers only if assets or control changes, with appropriate notification.
Data security
Data is stored using secure methods and access is limited to authorised personnel. We review protection measures regularly to maintain safety standards and comply with evolving requirements.
Your rights
You have rights related to your personal information held by us.
- Access the personal data we store about you.
- Request correction of inaccurate or incomplete data.
- Request deletion, restriction, or objection to certain uses.
- Withdraw consent for specific data uses at any time.
About cookies
We use cookies for analytics and site operation. Cookies help us understand usage and optimise how our services work.
Read cookie policy Read cookie policy
Contact us
For privacy questions, please reach out using the details below.
Email address: [email protected]
Phone number: +61 3 2959 0387
Postal address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Policy changes notice
We may revise this policy. Material changes are communicated here before becoming effective.
Last updated: November 4, 2025